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January 5, 2012
Everest Communications, LLC, Main Street USA All the Way!
You can visit 30 million websites and find 30 million messages behind 30 million 'About Us' links that claim the service or product provider comes complete with this thing called 'Customer Service.' But as most of us know, it's one thing to say you're customer service focused and a completely different thing to actually provide it - in the eyes of your customers. The reality is, there's only one person who can claim a company provides quality customer service - 'and it ain't the service provider.' It's the customer.
At Everest, we're focused on what we call 'Main Street' customer service - the complete opposite of what we refer to as 'Madison Avenue' customer service. Main Street comes complete with a handshake, a face-to-face discussion of your business goals and perhaps a sandwich and/or a beer at time of your convenience. Madison Avenue customer service can be found written about on a $112,987.90 website by a company marketing superstar who needs to check with dictionary.com to make certain the phrase 'Customer Service' is not hyphenated before the page is published.
Everest Communications is the only locally owned, operated and headquartered collaborative services company in Dayton, Ohio. We've been committed to Dayton and the surrounding region since 2003 and are supported by nearly two decades of industry experience. If opportunity should cause us to get on a puddle jumper or spend a night or two in a Best Western then so be it. But we won't forget who we are and where we came from and the customers we serve. Sure, there are other monster, Fortune 500 companies who can technically do what we do but they can't deliver the full 'Main Street' package the way we can. We're about learning your business and advancing creative ways of using conferencing to create competitive advantages for your business.
Give us a shout then give us a try. We're confident you'll be glad you put your companies use of collaborative services in our hands. No bells, no whistles and no special super duper one-time offers from someone you don't know or worse yet, from someone you'll never meet. We're main street all the way.
Collaboratively yours,
Ken Charbat, President
Everest Communications, LLC
Dayton, Ohio
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